Q. Where can I view ZONE RV’s caravans/ do you have any dealers?
A. ZONE RV prefers to concentrate on the full owner experience and have complete control over how our product is represented and communicated to customers. A large part of the ZONE RV owner experience comes during the sales process. As such, ZONE RV only build-to-order, direct from our manufacturing facility in Coolum Beach. This allows us to own the end-to-end customer experience, from research to purchase and the never-ending after-sale service.
Q. How do I service my ZONE RV?
A. A comprehensive manufacturer’s warranty is a feature of every new ZONE RV caravan. With a nationwide service network, ZONE RV owners travel in confidence knowing they have back-up and support with a nearby service department open 7 days. The process for servicing your ZONE RV is easy. Simply contact ZONE RV first to let them know your location and the caravan service required. ZONE RV will then contact our closest service agent and notify them of your arrival and the work needed. Our warranty and service coordinator will liaise directly with our service agent to ensure the job is completed as efficiently as possible.
Q. How do I repair my fiberglass caravan, in the unlikely event of an accident?
A. Please always contact ZONE RV in the case of an accident or an incident where damage has been done to your caravan. If you’re within close enough proximity to the ZONE RV facility, we recommend bringing your caravan to us for repair. If Coolum Beach isn’t an option, take your caravan to your closest fiberglass repair centre, like you would with a boat.
Q. What are the benefits of having a caravan with solid foam core composite panels?
A. Each ZONE RV caravan is built with true fiberglass composite sandwich panels, used for the walls, roof and floor. The foam core found inside each panel has fantastic insulation properties to achieve consistent room temperature inside your ZONE RV. The true composite overall construction also creates an extremely strong and lightweight structure.
Q. Why is there no timber in ZONE RV caravans?
A. Timber is problematic in caravans for a number of reasons. Timber absorbs water, which is the main reason for rotting – not to mention the unpleasant smell of wet timber inside the caravan! Even if a timber caravan has sealed cladding to prohibit water from entering, condensation plays a major part of moisture inside walls – especially while travelling in humid or freezing climates. As it’s a product of nature, timber is also inclined to be inconsistent in strength and density.
Q. Why are ZONE RV caravans bonded together with polyurethane glue and not held together with screws and rivets?
A. Bonding is the best way to evenly spread a load over a connection. The bonding not only makes a structural connection but also creates a water proof join. Modern day manufacturing no longer involves the use of fasteners, screws and rivets, with this bonding technology found in the aviation, transport, marine and building industries.
Q. Why does a ZONE RV have less steel elements in the chassis?
A. All ZONE RV caravans encompass one piece structural panels for its body (roof, floor and walls). These panels are engineered to span further distances without the same support that conventional plywood floors need. This is a major contributing factor as to why ZONE RV caravans are significantly lighter than competitors.
Q. Why does ZONE RV use a RAPTOR coat instead of an alloy checker plate?
A. The RAPTOR coat is more scratch resistant and lighter than an alloy checker plate. The RAPTOR coat also acts as a final seal over all bonded areas to create a water and dust proof body structure.